Reward Programs Agent
Validate Entries, Score Participation, Pick Winners with AI
Dual-engine validation for purchase receipts and creative entries. Multimodal AI scores photos, videos, audio, and text submissions. Built-in fraud detection catches edited receipts, duplicates, and junk entries. Fair, auditable winner selection from qualified participants.
purchase_receipt_007.jpg
Receipt uploaded for validation
Store
Metro Mart
Amount
₹342
Products
2 items matched
Duplicate
No
The Challenge
Manual Validation Does Not Scale
Reward campaigns generate massive volumes of entries. Human review teams are slow, expensive, inconsistent, and easily fooled by fraud.
Scale Is Impossible
A team of 5 cannot review 300,000 recipe submissions or 50,000 receipt uploads in a campaign window. Entries pile up, deadlines slip, winners are delayed.
Fraud Slips Through
Edited receipts, photoshopped prices, duplicate submissions, and junk entries all pass manual review. Human reviewers miss subtle tampering that costs brands real money.
Cost Spirals Up
Hiring temporary reviewers for every campaign is expensive. A large promotion can cost more in manual validation than in prize money.
Inconsistent Decisions
Different reviewers apply different standards. Entry #1,000 gets scrutinized differently from entry #250,000. There is no audit trail, no standardized scoring.
How It Works
From Submission to Winner in Five Steps
Entry Submitted
User uploads a purchase receipt or submits a creative entry through the campaign portal in any format - photo, video, audio, or text.
AI Validates
Dual-engine processing extracts data from receipts (OCR + intelligent reconciliation) or analyses multimodal entries for relevance and completeness.
Rules Checked
Validates against campaign rules: correct product purchased, minimum spend met, valid date range, entry criteria satisfied, and no rule violations.
Scored and Ranked
Each entry is scored on relevance, quality, completeness, and creativity with transparent reasoning. Invalid and junk submissions are auto-disqualified.
Winners Selected
An auditable randomizer selects winners fairly from all qualifying, scored entries. Complete log of qualification criteria and random seed generation.
Capabilities
What Gets Automated
OCR Receipt Extraction
Dual-engine processing extracts store name, date, line items with prices, total amount, and currency from paper receipts, digital receipts, and PDFs.
Multimodal Entry Analysis
Analyses photos, videos, audio recordings, and text entries. Extracts structured data like ingredients, instructions, and descriptions for scoring.
Tamper Detection
Detects edited prices, mismatched fonts, inconsistent pixel density, and cut-and-paste artifacts in receipt images with high accuracy.
Duplicate Detection
Catches the same receipt submitted multiple times, even with slight cropping, angle changes, or re-photographing from a screen.
Rule Enforcement
Validates against plain-English campaign rules: product requirements, minimum spend, date ranges, store restrictions, and entry criteria.
Quality Scoring
Scores each entry on relevance, quality, completeness, and creativity with transparent reasoning and a composite score for ranking.
Fair Randomization
Auditable winner selection from qualified entries with complete logging of qualification criteria, scoring, and random seed generation.
Campaign Reporting
Real-time dashboards showing entry volumes, validation rates, fraud detection stats, score distributions, and winner selection audit trails.
300,000+
Entries Validated
In a single campaign for a leading FMCG brand
<3s
Per Receipt
Average processing time from upload to verdict
99.2%
Accuracy
Validated against human review benchmarks
80%
Cost Reduction
Compared to manual review teams
What Gets Validated
Purchase Receipts
Paper receipts, digital e-receipts, thermal prints, and PDFs - photos taken at any angle with dual-engine OCR processing.
Photo Entries
Recipe photos, product shots, creative submissions - analysed for relevance, quality, and compliance with campaign requirements.
Video Submissions
Video entries transcribed and analysed for content relevance, quality, and adherence to campaign rules and guidelines.
Audio Entries
Audio recordings transcribed and evaluated for content quality, relevance, and completeness against campaign criteria.
Text Submissions
Written entries evaluated for relevance, originality, completeness, and compliance with competition requirements.
Mixed-Format Campaigns
Campaigns that accept multiple entry formats handled seamlessly with format-appropriate validation for each submission.
What Gets Detected
Edited Receipts
Mismatched fonts, inconsistent pixel density, and cut-and-paste artifacts in price fields and line items.
Duplicate Submissions
Same receipt or entry submitted multiple times, even with slight cropping, angle changes, or re-photographing.
Screenshot Fraud
Receipts that are screenshots of photos rather than original captures, detected through metadata and image analysis.
Junk Entries
Off-topic submissions, placeholder text, stock photos, and irrelevant content auto-flagged and disqualified.
Rule Violations
Wrong product, expired date range, below minimum spend, or purchases from excluded stores automatically caught.
Borderline Cases
Ambiguous entries get MAYBE verdicts with detailed reasoning for human review, not auto-rejected unfairly.
FAQ
Frequently Asked Questions
What types of receipts can it process?
Paper receipts, digital/e-receipts, thermal prints, and PDFs. Users can upload photos taken at any angle. The dual-engine OCR handles low-quality images, partial occlusion, and faded thermal prints.
How does it handle entries that are unclear or borderline?
The system returns a MAYBE verdict with detailed reasoning in plain English. These entries are flagged for optional human review rather than auto-rejected, so legitimate participants are not unfairly excluded.
What formats are supported for competition entries?
Photos (JPEG, PNG, HEIC), videos (MP4, MOV), audio recordings (MP3, WAV, M4A), and text entries. The AI adapts its validation approach based on the format, analyzing visual content, transcribing audio, and evaluating text entries differently.
Can campaign rules be changed mid-campaign?
Yes. Rules are defined in plain English and can be updated at any time. Changes apply to new submissions going forward. Previously validated entries retain their original verdicts.
How is winner selection kept fair?
The randomizer operates only on entries that passed validation and met the scoring threshold. The selection is auditable, with a complete log of which entries qualified and how the random seed was generated.
What scale has this been tested at?
The system has processed over 3 lakh entries in a single campaign for a leading FMCG brand, and has validated tens of thousands of receipts for a major chocolate brand's promotion. It scales horizontally with demand.
Does it replace human reviewers entirely?
For the vast majority of entries, yes. Typically 95%+ of entries are auto-decided as VALID or INVALID. The remaining borderline cases (MAYBE verdicts) can be routed to a small human review team, reducing headcount from dozens to 1-2 reviewers.
Request a Demo
See how the agent works with your data. Fill in your details and our team will set up a personalised walkthrough for you.